MedSuite™For clinical operations and revenue-cycle teams
MedSuite brings care coordination and payment review onto Catalyst OS, with separate modules for clinical and finance teams.
CareChain™ · Care continuity
For medical directors, care coordinators and clinical operations leaders tracking the gap between planned care and recorded follow-through. A missed pickup may begin with a transportation problem. An unanswered reminder may need a different point of contact.
Maria’s reply puts transportation on the care plan as a barrier. The next step is to check her plan’s ride benefit and coordinate follow-up.
CareChain focuses on the work between a care plan and its follow-through: medication events, patient replies, barriers and the questions a coordinator needs to resolve.
CareChain walkthrough
In this ten-minute walkthrough, meet Maria and follow her care team through medication access, transportation and clinical review. Watch who takes responsibility, where a person makes the decision and how follow-through is confirmed.
Demonstration using fictional people, records and scenarios. English captions available.
Open the website demo in a new tab →Claims reconciliation · Revenue cycle
A separate module for healthcare finance and revenue-cycle teams investigating billed, remitted and expected payments.
Payment and claims review centers on the relationship between a billed service, the expected payment, the remittance and the exception a reviewer needs to investigate.
What explains the difference from the expected payment? Review adjustments, patient responsibility and contract terms before deciding on follow-up.
The $80 difference from billed charges is not automatically a denial or recoverable revenue. The example illustrates a reviewer’s question, not a collection outcome.
A broader view of care
For a small clinic, following up can mean coordinating across a pharmacy, a family member and a ride to the next appointment. Our ambition for CareChain is to make that coordination manageable within the clinical team’s day.
A reading, a missed visit or a patient’s reply becomes more useful alongside the care plan. The goal is to help staff understand who needs attention and why, with consent guiding who can be involved.
CareChain and claims reconciliation address different responsibilities on the same platform. The longer view connects documentation of delivered care with the records finance teams need to investigate payment, while preserving clinical judgment and billing review.
Fit with your organization
Identify your care setting, handoffs and unresolved follow-up. Assess coordinator time and outstanding patient needs.
Define the payment population, exception categories and investigation effort. Keep identified differences separate from collected cash.
Discuss source systems, data access, consent, retention and support responsibilities with the people who own them.
Healthcare evaluation
Start with care continuity or revenue-cycle review. Bring the systems involved, the handoffs that create friction and what a useful result would look like. Please do not send patient information.
Discuss your healthcare workflow